c2c | Media centre | Latest News

Latest News

Statement on transfer to public ownership

Learn more

Basildon platform upgrade works to start in July

Local rail company c2c has announced that works to reinstate the full length of platform two at Basildon station will...
Learn more

c2c contributes over £1.8m in social value to local communities

Local rail operator Trenitalia c2c is delighted to announce that its involvement with the Rail Safe Friendly programme has had...
Learn more

c2c develops special ‘rover’ ticket to make ‘Waddle-on-Sea' charity art trail accessible for all 

Local rail company c2c is once again sponsoring Havens Hospices’ annual art trail and has announced it will be offering a...
Learn more

An apology for disruption – Tuesday 8 July

We are very sorry for the disruption our customers experienced today.  What happened?  At approximately 01:30 on Tuesday 8 July,...
Learn more

The Journey Continues: c2c and Southend United announce continuation of partnership

04 July 2025 Local rail company c2c and Southend United have today proudly announced the continuation of their Platinum Partnership...
Learn more

Rainham station summer renewal works to replace platform decks and improve customer experience

Local train operator Trenitalia c2c has confirmed that it will be undertaking work to renew substantial lengths of both platforms...
Learn more

c2c Partners with Estuary 2025 to Host ‘Who Am I?’ Installation at Tilbury Town Station

Local rail operator Trenitalia c2c is partnering with Estuary Festival to present ‘Who Am I?,’ a touring installation by artist...
Learn more

c2c teams up with East London school to celebrate Better Transport Week 

Local rail company c2c has teamed up with Colegrave Primary School in Stratford to celebrate Better Transport Week, and to...
Learn more

Ongoing technical issue affecting pay as you go with contactless fares 

Local rail company Trenitalia c2c has confirmed that it is working closely with Transport for London to resolve the recent...
Learn more

Technical issue currently affecting contactless fares

Page last updated 11 June 2025. We advise customers travelling from stations east of Upminster and Grays to Fenchurch Street...
Learn more

Rock ’n’ Roll Pioneer Wilko Johnson honoured with c2c train

Local rail operator Trenitalia c2c is proud to have honoured rock 'n' roll icon, Essex native and co-founder of the...
Learn more

c2c contactless ticketing hits 10k taps per day milestone 

Local rail company Trenitalia c2c has announced that pay as you go with contactless ticketing continues to be hugely popular,...
Learn more

c2c appoints King’s Trust graduates after successful programme

Local rail operator Trenitalia c2c has appointed four new members of permanent staff, following their successful completion of the c2c/King’s...
Learn more

c2c Commends SUFC on Reaching the National League Promotion Final

On behalf of everyone at c2c, the proud Platinum Partner of Southend United Football Club, we would like to commend...
Learn more

c2c and Fatima Whitbread MBE mark 30 years of Chafford Hundred station at community celebration 

Olympian Fatima Whitbread MBE, Thurrock MP Jen Craft, Councillor Qaisar Abbas and Councillor Aaron Green, both representing West Thurrock and South...
Learn more

Travel advice: Southend United Wembley 1 June

Page last updated 30 May 2025 Due to planned engineering works, Wembley Park Station will be closed on Sunday 1st...
Learn more

c2c and Southend United surprise Bournes Green Junior School with special Wembley final kit

Local rail company Trenitalia c2c and Southend United Football Club paid a surprise visit to Bournes Green Junior school on...
Learn more

Apology to c2c customers after disruption - 22 May 2025 

We are very sorry for the delays that some customers faced yesterday evening.    This was due to a fault with...
Learn more

c2c equips all stations with life-saving defibrillators

Local rail operator Trenitalia c2c has fitted each of its 26 stations with life-saving, community-accessible defibrillators. The defibrillators have been...
Learn more

c2c Commits to Social Mobility and Community Transformation across East London & South Essex: Report

A landmark impact report, ‘Breaking Down Barriers,’ launched on Monday 12 May at the House of Commons by award-winning train...
Learn more

Apology to c2c customers after disruption - 13 May 2025

We are very sorry for the delays that some customers faced this morning. This was due to a trespass incident...
Learn more

c2c’s inaugural Kick4Kindness football tournament raises over £7k for local mental health charities 

Local rail company Trenitalia c2c has announced that its recent Kick4Kindness 7-a-side football tournament raised over £7k for local mental...
Learn more

c2c Surprises Commuters with VE Day Event at Fenchurch Street

On 8 May 2025, rail operator Trenitalia c2c surprised commuters travelling through its London terminus, Fenchurch Street station, with a...
Learn more

Trenitalia c2c announces membership of the Employers’ Initiative on Domestic Abuse  

Trenitalia c2c is delighted to announce its membership of the Employers’ Initiative on Domestic Abuse (EIDA), a leading business network...
Learn more

Smartcard outage – 30 April 2025

Learn more

Street to Seat: c2c's newest drivers begin training

Local rail operator Trenitalia c2c has welcomed a new cohort of trainee drivers to the team as part of its...
Learn more

Minor amendments to c2c timetable from Sunday 18 May

East London and south Essex train operator c2c is making minor amendments to its timetable in May to enhance service...
Learn more

Free c2c travel for London Marathon runners

Local rail company Trenitalia c2c will be providing free train travel for those taking part in this year’s London Marathon...
Learn more

c2c trials interactive British Sign Language screens for deaf passengers

Local rail company Trenitalia c2c has announced it is installing British Sign Language (BSL) screens at locations across the route to...
Learn more

Contactless ticketing hits a quarter of a million taps in record time 

Local rail company Trenitalia c2c has announced that over 250,000 contactless payment taps in and out at its new contactless...
Learn more

Amulet stays on track with c2c

Local rail operator Trenitalia c2c has extended its partnership with Amulet, the security provider that specialises in the rail sector,...
Learn more

An apology for disruption – Thursday 20 March

Pictured above: An example of clipping points on railway track. We are very sorry for the disruption our customers experienced...
Learn more

Urgent roof repair works at Rainham station this March and April

Local rail operator Trenitalia c2c has today announced that urgent maintenance and repair works are being carried out to the...
Learn more

Six months to go until c2c Ultra Marathon 2025

There are now just six months to go before local rail operator Trenitalia c2c’s 2025 Ultra Marathon takes place -...
Learn more

c2c invites customers to join Accessibility Panel 

South Essex train operator Trenitalia c2c is inviting local people who have lived experience of disability to create a more...
Learn more

Apology to c2c customers - Wednesday 5 March

We are very sorry for the disruption our customers experienced this morning during this morning’s peak on the c2c route.   ...
Learn more

Apology to c2c customers after network-wide disruption

We are very sorry for the delays that you faced to your commute this morning.  This was due to overhead...
Learn more

Local MP welcomes initial success of c2c’s contactless ticketing rollout

19 February 2025 The MP for Castle Point, Dame Rebecca Harris, has welcomed the initial success of pay as you...
Learn more

National rail fares to increase on 2 March 2025 

As part of the Government’s national policy for ticket price changes, national rail fares will increase across the country by...
Learn more

c2c sponsors new Talking Telescope at Thurrock nature reserve 

Local rail operator c2c Trenitalia has funded the installation of a new ‘talking’ telescope on the viewing platform of Essex...
Learn more

Local MPs join c2c to support the launch of pay as you go with contactless ticketing

The MPs for Basildon & Billericay and Thurrock today joined colleagues from local rail operator Trenitalia c2c to support the...
Learn more

Music brings psychological benefits for c2c commuters – new research

30 January 2025 Local rail operator c2c Trenitalia has unveiled new research findings revealing that 98% of UK commuters listen...
Learn more

Pay as you go with contactless to launch across the entire c2c network this February

[Monday 20 January] c2c has announced that from next month customers will be able to pay for their journeys right...
Learn more

Trenitalia c2c embarks on major project to repaint entire Class 357 fleet

Trenitalia c2c is currently undertaking a significant project to repaint its entire Class 357 train units with the first units...
Learn more

c2c celebrates UK rail’s 200th anniversary by joining the Great British Rail Sale

14 January 2025 Local rail operator Trenitalia c2c is offering up to 50% off Off-Peak Return tickets as part of...
Learn more

An apology for disruption – Monday 13 January and Tuesday 14 January

We are very sorry for the disruption our customers experienced yesterday and during this morning’s peak on the c2c route.   ...
Learn more

Inspiring the next generation: Zak's special day at c2c

Last week we were delighted to welcome a special guest to our driver Training Academy at Southend Central when 9-year-old...
Learn more

c2c recovers £596,493 from fare evaders in record year

07 January 2025 Local rail operator Trenitalia c2c recouped a record-breaking £596,493 from ticketless travel in 2024, after clamping down...
Learn more

Pre-Christmas works completed on c2c network with 50-year-old-rail replaced

23 December 2024 Engineers have completed track and station improvement works on the c2c route to help boost reliability and...
Learn more

Incident review: Thursday 12 December

Dear customer,  We are very sorry for the delays that you faced to your commute last night.  This was due...
Learn more

Vote for this year's c2c Frontline Customer Colleague of the Year Award

Here at c2c we're all about making every journey the best it can be, and our people are key to...
Learn more

c2c partners with HARP to combat homelessness this winter

Local rail operator Trenitalia c2c is proud to be supporting Southend-based homeless charity, HARP, this festive season by hosting donation...
Learn more

Young c2c passenger becomes Fenchurch Street station’s train announcer

The team from local train operator c2c Trenitalia welcomed 13-year-old Rainham-resident Bowie to Fenchurch Street station ahead of International Day...
Learn more

c2c’s Basildon station celebrates 50 years of serving the community

26 November 2024 The local train operator Trenitalia c2c commemorated the 50th anniversary of Basildon station's opening with a midday...
Learn more

c2c and BTP launch new Rail Safety Survey to customers

25 November 2024 To mark White Ribbon Day 2024, local rail operator Trenitalia c2c has launched its 2024 Rail Safety...
Learn more

Timetable changes from Sunday 15 December

East London and south Essex train operator c2c are making minimal alterations to its timetable in December. The train times...
Learn more

Report: c2c customers enjoy combined £6.7bn in regional passenger benefits

14 November 2024 Customers using south Essex and east London train operator Trenitalia c2c are benefiting from billions of pounds...
Learn more

Reduced car parking at c2c stations this winter

13 November 2024 Local rail operator Trenitalia c2c has published details on the temporary withdrawal of car parking spaces at...
Learn more

Ortis Deley fronts c2c’s campaign to warn passengers: don’t gamble on fare evasion

Commuters and train travellers have been warned not to gamble on fare evasion, as east London and south Essex train...
Learn more

Free c2c travel for military personnel and veterans to attend remembrance services

Trenitalia-owned train operator c2c is offering free travel to service personnel and veterans travelling to and from Remembrance services this...
Learn more

c2c and the Sycamore Trust collaborate on autism awareness travel film

Local rail operator Trenitalia c2c is proud to announce that it has worked with local charity, the Sycamore Trust to...
Learn more

Get onboard with c2c and Ambassador Cruise Line’s festive competition

Local rail operator, c2c Trenitalia, is delighted to have partnered with Essex-based, no-fly cruise company, Ambassador Cruise Line, to offer...
Learn more

Weekend engineering works on c2c routes: 50-year-old rail to be replaced before Christmas

Passengers on Trenitalia c2c are being encouraged to check before they travel as essential works are planned by Network Rail...
Learn more

c2c’s Ultra Marathon to return in 2025 in aid of Gold Geese

Following the phenomenal success of the 2024 event, local rail operator Trenitalia c2c is delighted to announce that it will...
Learn more

c2c appoints first Chief of Staff

21 October 2024 Local rail operator Trenitalia c2c is delighted to announce that it has appointed Stephanie Michael as its...
Learn more

c2c partners with Essex firefighters in visit to Shoeburyness depot

c2c welcomed the group from Essex County Fire and Rescue Service for the tour of its fleet on Friday, 11...
Learn more

c2c advises customers to plan ahead for Christmas and New Year

Trenitalia-owned train operator c2c is advising customers to plan ahead and be flexible with their travel plans over Christmas and...
Learn more

Vote for c2c’s Shoeburyness cafe in the ‘World Cup of Stations 2024’

Local rail operator Trenitalia c2c is proud to be taking part in the World Cup of Stations 2024, with the...
Learn more

c2c partners with Southend United and Mind to promote mental health and well-being on World Mental Health Day

[Thursday 10 October] Local rail operator Trenitalia c2c has partnered with Southend United Football Club and Mind to raise awareness...
Learn more

c2c remains top train operating company in Great Britain for overall customer satisfaction

Recent results of the independent consumer Rail User Survey revealed that c2c was top for leaving passengers satisfied with their...
Learn more

c2c and Southend United kit launch film nominated for prestigious Football Content Award

[Tuesday 24 September] Local rail operator Trenitalia c2c and Southend United Football Club have been nominated for prestigious Football Content...
Learn more

c2c and Essex Wildlife Trust partner to celebrate World Car Free Day 2024

Local rail operator Trenitalia c2c has partnered with Essex Wildlife Trust to celebrate World Car Free Day 2024 this Sunday...
Learn more

c2c supports The Song School with launch of new drum class

[17 September 2024] Local rail operator Trenitalia c2c is delighted to announce that it has donated a brand-new drum kit...
Learn more

Launch of pay as you go with contactless delayed due to ongoing TfL cyber security incident

[Thursday 12 September] Local rail operator Trenitalia c2c has confirmed that plans to launch pay as you go with contactless...
Learn more

c2c achieves BTP vulnerable people re-accreditation

[Thursday 22 August 2024] Local rail operator Trenitalia c2c is delighted to announce it has achieved a full re-accreditation under...
Learn more

c2c Appoints First Accessibility and Integrated Travel Manager

[6 August 2024] Local rail operator Trenitalia c2c has appointed its first Accessibility and Integrated Travel Manager, to ensure that...
Learn more

c2c statement - incident on Southend seafront 30 July 2024

In light of last night's reported events on Southend seafront, we have this morning issued the following statement. We continue...
Learn more

c2c celebrates national safe stations accreditation

[30 July 2024] Local rail operator Trenitalia c2c is proud to announce that all 26 of its stations have been...
Learn more

Rail operator c2c announced as Southend United’s new shirt sponsor

[Thursday 25 July, 17:00] Southend United Football Club has today announced that east London and south Essex rail operator, c2c,...
Learn more

Great value days out in Southend-on-Sea with c2c and Adventure Island

[Tuesday 23 July 2024] Local rail operator Trenitalia c2c has teamed up with two of Southend’s leading tourist attractions to...
Learn more

c2c launches digital Family Travelcard as part of its summer value campaign

[22 July 2024] Local rail operator Trenitalia c2c has expanded its ticketing suite just in time for summer with its...
Learn more

c2c recovers £255k in prosecution payments since the start of 2024

[Wednesday 10 July 2024] Local rail operator Trenitalia c2c has recouped over £255,000 in lost revenue so far this year,...
Learn more

c2c sponsors new Gold Geese ‘Goslings’ seafront fundraiser

[Monday 8 July 2024] Local rail operator Trenitalia c2c, is proud to be supporting local children’s cancer charity, Gold Geese’s...
Learn more

c2c announces revised deadline for reaching net zero

[4 July 2024] Local rail operator Trenitalia c2c has announced that it has reviewed and revised its net zero targets in...
Learn more

An apology for disruption – Thursday 27 June

We are very sorry for the disruption our customers experienced last night on the c2c route.    What happened?  Yesterday,...
Learn more

c2c and Primary Engineer celebrate school children’s rail engineering designs

[20 June 2024] Local rail operator, Trenitalia c2c is proud to reveal that its second annual school rail project -...
Learn more

c2c’s inaugural Ultra Marathon hailed a huge success by runners and supporters 

[17 June 2024] Local rail operator, Trenitalia c2c, hosted its first ever Ultra Marathon on Saturday 15 June, with 250...
Learn more

c2c joins Campaign for Better Transport to promote rail travel

[17 June 2024] Local rail operator Trenitalia c2c is delighted to be taking part in the Better Transport Week campaign,...
Learn more

Over 300 runners set for inaugural c2c Ultra Marathon  

[14 June 2024] Local rail operator, Trenitalia c2c, has confirmed that over 300 runners will be at the start line...
Learn more

c2c opens new driver simulator academy

[Tuesday 11 June 2024] c2c is proud to announce that it has opened its brand-new Driver Simulator Academy in Southend to...
Learn more

New timetable now live

Our new timetable, which includes two additional morning peak services and the reintroduction of four off-peak trains per hour on...
Learn more

The Song School and c2c hum to the same tune with new partnership

[5 June 2024] Local rail operator, c2c, is delighted to announce it has partnered with The Song School in Southend,...
Learn more

c2c brings student’s train-themed planter vision to life

[23 May 2024] Local rail operator, Trenitalia c2c, unveils train-themed planter, designed by Bournes Green student, Bella Gjika, at special...
Learn more

c2c's sustainability targets validated by SBTi

c2c has today announced that its near-term (2030) and net-zero science-based targets (2050), outlined in the company’s Decarbonisation Strategy, have been...
Learn more

c2c Partners with Grays Convent to Deliver Thurrock’s Next Top Boss Project

[14 May 2024] Local rail operator, c2c Trenitalia, is proud to announce the installation of the first complimentary period care...
Learn more

New Mind signage at Basildon station aims to raise mental health awareness

[Monday 13 May 2024] Local rail operator Trenitalia c2c, has partnered with mental health charity Basildon Mind to raise awareness...
Learn more

Reminder: 190 Extra Weekly Services for c2c Customers from June 2

[9 May 2024] East London and South Essex rail firm Trenitalia c2c is reminding customers that several timetable changes are...
Learn more

c2c’s award-winning 357 trains clock up 150 million miles

[29 April 2024] East London and South Essex rail firm Trenitalia c2c Ltd is celebrating a major operational milestone as...
Learn more

c2c issues record-breaking £10k fine to historic and persistent fare evader

[23 April 2024] East London and South Essex rail firm c2c Trenitalia says its work to crackdown on fare evasion...
Learn more

Industrial action update May

Learn more

An apology for disruption – Monday 15 April & Tuesday 16 April 

We are very sorry for the disruption our customers experienced on the evening of Monday 15 April and throughout yesterday...
Learn more

An apology for disruption – Monday 15 April & Tuesday 16 April

We are very sorry for the disruption our customers experienced last night and today on the c2c route. This is...
Learn more

Free travel with c2c for those taking part in the London Marathon

[15 April 2024] East London and South Essex rail firm c2c Trenitalia to provide free train travel for those taking...
Learn more

Industrial action update April

Learn more

c2c’s June timetable changes see additional morning peak and off-peak services

[26 March 2024] East London and South Essex rail firm c2c Trenitalia has announced a number of timetable changes to...
Learn more

Gravesend to Tilbury Ferry to cease operations on Sunday 31 March

Jetstream Tours, the operator responsible for providing the Gravesend to Tilbury Ferry, has announced that the service is being withdrawn...
Learn more

Rail firm c2c adds Missing People Charity as Delay Repay Beneficiary

[18 March 2024] East London and South Essex rail firm c2c Trenitalia has extended its partnership with charity Missing People,...
Learn more

c2c and Primary Engineer celebrates renewed partnership on World Engineering Day

East London and South Essex train operator c2c is pleased to announce the second phase of its partnership on World...
Learn more

Electrical maintenance works to start this week at Benfleet station

After a lengthy planning and legal process, c2c can advise that works to install a new power supply to Benfleet...
Learn more

National rail fares to increase on 3 March 2024 

As announced by the Department for Transport in December, national rail fares will increase across the country by 4.9% on 3...
Learn more

c2c Smartcard update – Friday 23 February 

Following the recent problems that some c2c customers have experienced when attempting to load certain ticket types (Anytime/Off-Peak Returns and...
Learn more

c2c is now White Ribbon Accredited

c2c is now White Ribbon Accredited, committing to working towards ending violence against women and girls White Ribbon is the...
Learn more

c2c’s Gold Geese train travels the equivalent of six times around the world, raising awareness of childhood cancer

[Thursday 15 February] On this International Childhood Cancer Day - a global campaign to raise awareness of childhood cancer and...
Learn more

Urgent Smartcard update: Wednesday 14 February 2024

We became aware last week that a number of customers were experiencing problems when loading certain travel tickets to their...
Learn more

c2c and HARP sharing the love (and chocolates) this Valentine’s Day

[Wednesday 14 February] As part of HARP’s ‘Have a Heart’ campaign, colleagues from c2c were on hand at Southend Central...
Learn more

Urgent Smartcard update: Wednesday 7 February 2024 

c2c is aware that a number of customers have experienced problems over the last few days when attempting to load...
Learn more

Seven new recruits for c2c through The Prince’s Trust employability programme

Trenitalia c2c has announced that seven participants from its recent work experience programme, delivered in partnership with The Prince’s Trust,...
Learn more

c2c Launches 50% off Off-Peak Fares for February and March

The Great British Rail Sale returns this month, and local train operator c2c is urging customers to take advantage of...
Learn more

An apology for disruption Wednesday 17 January

We are very sorry for the disruption our customers experienced last night on the c2c route.   What happened?  Yesterday at...
Learn more

Industrial action update January and February

Learn more

e-tickets now available to c2c customers

New and more flexible ways to travel as rail operator c2c adds e-tickets to its wide range of print, digital...
Learn more

c2c unveils new locker service in the run-up to Christmas

Trenitalia c2c has made online shopping easier this Christmas by welcoming InPost’s popular automated parcel machines to Rainham station. InPost users...
Learn more

c2c advises customers to plan ahead for Christmas and New Year 

c2c is advising customers to plan ahead and be flexible with their travel plans over Christmas and New Year. Due...
Learn more

c2c to introduce simplified fares and ticketing on Sunday 3 December

Learn more

Industrial action update December

Learn more

Fenchurch Street station welcomes charity pop-up shop 

c2c customers can now buy their Christmas presents while supporting a local charity at a new pop-up shop at Fenchurch...
Learn more

c2c boosts timetable to increase capacity

East London and south Essex train operator c2c is making several alterations to its timetable in December, including adding several...
Learn more

Prosecution payments and passenger fines top £250k as c2c continues to clamp down on fare evasion

This week is International Fraud Awareness Week - a global initiative to minimise the impact of fraud by promoting anti-fraud...
Learn more

Your ideas needed to further improve the c2c customer experience

[10 November 2023] As part of the Government’s Station Improvement and Customer & Communities Investment Fund (CCIF) - a scheme designed to...
Learn more

Passengers urged to plan ahead with Storm Ciarán set to bring strong winds and heavy rainfall

Storm Ciarán is expected to cause significant disruption to train services across the south-east of England on Thursday 2 November,...
Learn more

Proposed changes to ticket offices not moving forward 

[31 October 2023] c2c has this morning learned that plans to make changes to the operation and function of Ticket...
Learn more

Free c2c travel for military personnel and veterans to attend remembrance services 

[30 October 2023] Trenitalia-owned train operator c2c is offering free travel to service personnel and veterans travelling to and from...
Learn more

c2c Creates New Safety, Sustainability and Compliance Department

[24 October 2023] Rail operator c2c has created a new Safety, Sustainability and Compliance department, with Stuart Browning appointed to...
Learn more

From Fenchurch Street to Fleet Street: c2c creates spooky Halloween trail

23 October 2023: Trenitalia-owned train operator c2c is celebrating Halloween this year with the launch of a trail to unmask...
Learn more

Work on contactless pay as you go for c2c customers nears completion

[20 October 2023] Rail operator c2c is pleased to confirm that a key project to offer customers greater ticketing choice...
Learn more

c2c supports local homeless charity HARP’s Harvest Appeal at Southend Central station 

[17 October 2023] Trenitalia-owned train operator c2c is encouraging its customers to take part in this year’s HARP Harvest Appeal...
Learn more

Next stop: Half-term! Prizes to be won with c2c 

[11 October 2023] Trenitalia-owned train operator c2c is encouraging families with young children and teens to make the most of...
Learn more

An apology for disruption Tuesday 10 October

We would like to apologise to customers caught up in disruption on the c2c network this morning.  What happened?  At approximately 8.30am this...
Learn more

First Class 720 train enters passenger service, honours c2c’s former Managing Director

[09 October 2023] Trenitalia-owned train operator c2c recently celebrated its new Class 720 trains entering passenger service with a surprise...
Learn more

Industrial action update September and October

Learn more

An apology to customers - ticketing issues on Wednesday 20 September

We are very sorry for the issues our customers experienced yesterday morning with our ticketing system. This was due to...
Learn more

c2c encourages motorists to trade their cars for the train ahead of World Car-Free Day

[19 September 2023] Local train operator c2c is celebrating World Car-Free Day by encouraging motorists to trade their cars for...
Learn more

An apology for disruption Tuesday 12 September

We would like to apologise to customers caught up in disruption on the c2c network today. What happened? At approximately...
Learn more

Essex Wildlife Trust and c2c unveil new mural at Thorpe Bay station

[31 August 2023] Conservation charity, Essex Wildlife Trust and rail operator c2c have joined forces to turn the waiting room...
Learn more

Industrial action update August and September

Learn more

UK Industrial Action: No c2c trains on 1 September, reduced service on 2 September

[23 August 2023] Following the recent ballot for strike action on passenger services in England and on London Underground by...
Learn more

c2c supports students preparing to travel by train to school

[21 August] With a new term on the horizon, Trenitalia c2c has produced a short film to support students who...
Learn more

c2c announces ban on e-scooters, e-unicycles, and e-hoverboards, ensuring passenger safety and comfort

[16 August 2023] East London and South Essex train operator, Trenitalia c2c, is pleased to announce a ban on e-scooters, e-unicycles,...
Learn more

Zero Tolerance: c2c cracks down on fare evasion

[2 August 2023] Trenitalia-owned train operator c2c is clamping down on fare evaders travelling on its London to South Essex...
Learn more

Customer consultation on the future of station ticket offices extended to 1 September

[26 July 2023] Trenitalia c2c, along with train operators across the UK, has extended the public consultation for feedback on...
Learn more

c2c supports Havens Hospice with Southend ‘Herd in the City’ art trail

[19 July 2023] Trenitalia-owned train operator c2c is delighted to be a main sponsor of Herd in the City, a spectacular public art event...
Learn more

New Commercial Director appointed at rail operator c2c

[18 July 2023] Trenitalia c2c has appointed Eleni Jordan as its new Commercial Director as the rail operator continues to...
Learn more

c2c calls for customer feedback on the future of station ticket offices

[5 July 2023] Today, Trenitalia c2c launches a public consultation on plans to modernise customer service across the rail network,...
Learn more

Industrial action update July

Learn more

c2c release push notifications via app to help customers plan ahead

27 June 2023: Train operator c2c Trenitalia has added push notifications to its travel app to help keep customers up-to-date...
Learn more

Tribute to HMT Windrush unveiled at Tilbury Town station

[22 June 2023] A special plaque to commemorate the 75th anniversary of HMT Empire Windrush has been unveiled today at c2c’s...
Learn more

c2c donates 60 bags of lost property to HARP

[14 June 2023] The team at c2c has donated more than 60 bags of lost property to Southend-based homeless charity,...
Learn more

 c2c celebrates launch of Better Transport Week

[12 JUNE] Local train operator c2c is encouraging people to switch to the train this summer as part of Better...
Learn more

c2c to launch new Essex Ultra Marathon

8 June 2023: Rail firm c2c is launching a new Ultra marathon event, ‘The Railway Children Ultra,’ designed to celebrate...
Learn more

c2c Exec team to take on ‘Three Peaks by Rail’ Challenge

30 May 2023: The management team at Trenitalia c2c is in training for a challenge of epic proportions next month...
Learn more

Industrial action update June

Learn more

An apology for disruption - Wednesday 17 and Thursday 18 May

[18 May 2023] We would like to apologise to customers caught up in the ongoing disruption on the c2c network...
Learn more

Refurbished footbridge improves connections at Upminster station

[15 May 2023] c2c has re-opened the country-end footbridge at Upminster station after an extensive refurbishment project, giving customers better...
Learn more

Timetable changes 21 May

On Sunday 21 May we will be making minor alterations to a handful of services, which are intended to fine-tune...
Learn more

Industrial action update May

Learn more

A New Royal Era: c2c traces royal footprints in honour of King’s Coronation

27 April 2023: Trenitalia-owned train operator c2c is celebrating His Majesty The King’s Coronation on 6 May with the release...
Learn more

c2c goes the extra mile for London Marathon volunteers

[ 13 April 2023]Over 150 London Marathon volunteers will be travelling on their own special private c2c service on Sunday...
Learn more

All Aboard for Safer Journeys: c2c Unveils New Train to Promote British Transport Police App

27 March 2023: c2c is proud to announce the launch of a brand new train wrapped in support of British...
Learn more

Industrial action update March and April

Learn more

c2c FD takes on first marathon in aid of children’s cancer charity, Gold Geese  

[14 March 2023] Trenitalia c2c’s Finance Director, Phil Leney (pictured below) is lacing up his running shoes in preparation for...
Learn more

Rail firm c2c appoints new Head of Safety & Environment

[13 March 2023] We are pleased to announce that we have appointed Stuart Browning as our new Head of Safety...
Learn more

An apology for disruption: Wednesday 8 March

We would like to apologise to customers caught up in disruption on the c2c network yesterday. What happened? At approximately...
Learn more

c2c statement on the tragic incident in Greece 28/2/2023

"We are deeply saddened to hear about last night's tragic incident on the railway near Larissa, Greece." "Our sincere condolences...
Learn more

National rail fares to increase on 5 March 2023

As part of the Government’s national policy for ticket price changes, national rail fares will increase by 5.9% on 5...
Learn more

c2c calls on customers to share the love this Valentine’s Day

8 February 2023: Trenitalia-owned train operator c2c is calling for commuters to celebrate Valentine’s Day next week by sending in...
Learn more

Update: New project to upgrade West Ham lift

31 January 2023: Passengers are being advised that planned work to replace the lift on c2c platforms serving West Ham...
Learn more

Train operator Trenitalia c2c has appointed a new Customer Experience Director

16 January 2023: Train operator Trenitalia c2c has appointed a new Customer Experience Director to support its commitment to customers...
Learn more

c2c seeks new recruits for Passenger Panel

12 January: c2c is calling for new customer representatives to join its Passenger Panel to champion the needs and views...
Learn more

Industrial action update December and January

Learn more

Work to commence on Chafford Hundred lift upgrade

Passengers are being advised about a project to upgrade the lift at Chafford Hundred station, with work beginning in January....
Learn more

Missing People partners with c2c to expand vital support network

6 December 2022: c2c is proud to announce a new partnership with Missing People, a UK charity dedicated to reconnecting...
Learn more

Timetable changes from Sunday 11 December

c2c is making several alterations to its December timetable, including adding several trains during peak times and strengthening services on...
Learn more

An apology for disruption: Monday 21 November

We would like to apologise to customers caught up in disruption on the c2c network yesterday. What happened? At approximately...
Learn more

c2c pledges to support Armed Forces Covenant

18 November 2022: c2c is proud to announce its support for the armed forces community with a pledge to honour...
Learn more

c2c commemorates Remembrance day with school poster competition

9 November 2022: c2c will be offering free travel for service personnel on Remembrance Sunday and is also commemorating the...
Learn more

Industrial action update November

Learn more

An apology for disruption: 18 and 19 October 2022

We would like to apologise to the customers caught up in disruption on the c2c network over the last 24...
Learn more

From fowl around Fenchurch Street to spooks in Shoeburyness: c2c creates spooky Halloween trail

18 October 2022: c2c is celebrating Halloween this year with the launch of a spooky trail to unmask numerous eerie experiences...
Learn more

Passengers name c2c as Britain's best rail service 2022

14 October 2022: c2c passengers are again the most satisfied commuters in the country, according to the latest research from...
Learn more

c2c calls on local schools for Remembrance art competition

12 October 2022: South Essex train operator c2c is once again running a Remembrance Day art competition with its local...
Learn more

Latest industrial action update

Learn more

Southend families affected by childhood cancer travel to London on special gold c2c train

28 September 2022: Three animal-mad families affected by childhood cancer had a VIP trip this weekend on a special gold...
Learn more

Changes to services at Basildon station

Due to a worsening of the platform movement, c2c, supported by its structural engineers and Network Rail has made the...
Learn more

Her Majesty The Queen

Learn more

Industrial action on 15th & 17th September postponed

In the light of the sad news of the death of Her Majesty The Queen, RMT and ASLEF strikes have...
Learn more

Have your say in c2c’s Public Consultation: ‘Committed to Communities’

As part of c2c’s commitment to our customers and communities, we are launching a new project, ‘Committed to Communities.’ This...
Learn more

Local charity Gold Geese calls on Essex to ‘Go Gold’ for childhood cancer this September

Local charity Gold Geese calls on Essex to ‘Go Gold’ for childhood cancer this September Spot the new gold c2c...
Learn more

An operational update from c2c Managing Director, Rob Mullen

31 August 2022 Dear Customer, You may be aware that over the last couple of weeks we have been experiencing...
Learn more

Essential travel only due to industrial action on Thursday 18th, Saturday 20 August

16 AUGUST 2022: As industrial action by the National Union of Rail, Maritime and Transport Workers (RMT) and the Transport...
Learn more

Essential travel only due to industrial action on Wednesday 27 July

25 July 2022: As industrial action by the National Union of Rail, Maritime and Transport Workers (RMT) on the UK...
Learn more

Mon 18 and Tues 19 July - amended timetable

Due to very high temperatures on Monday 18 and Tuesday 19 July, Network Rail has advised us it will be...
Learn more

Customers advised not to travel due to red alert temperature warning

c2c is advising customers not to travel on Monday 18 and Tuesday 19 July due to the Met Office forecast...
Learn more

An operational update from Rob Mullen, c2c Managing Director

Dear Customer, You may have seen over the last couple of weeks that we have unfortunately had to run more short forms...
Learn more

Taking pride in our community: c2c celebrates 50 years of Pride with first Trainbow

13 JULY 2022: c2c has unveiled its brand new ‘Trainbow’ to demonstrate its continued commitment to diversity and inclusion, celebrating...
Learn more

Try a Train days get back on track with c2c

30 June 2022: Trenitalia-owned train operator c2c has run its first ‘Try a Train’ event in more than two years,...
Learn more

Essential Travel Only: Reduced train service due to industrial action on Saturday 25 June

24 June 2022: As industrial action by the National Union of Rail, Maritime and Transport Workers (RMT) on the UK...
Learn more

Industrial Action Update: Essential Travel Only

15 June 2022: Following the National Union of Rail, Maritime and Transport worker’s (RMT) ballot for industrial action, strike action...
Learn more

Refunds during Industrial Action

This information is for customers that bought their train tickets directly from the c2c website, c2c Train Travel App or...
Learn more

Sound of birdsong serenades c2c customers

c2c’s passengers will experience something a little out of the ordinary on their rail journeys as part of Essex Wildlife...
Learn more

Additional c2c services to support half term, Jubilee fun

To support customers through the half term break and as celebrations for Her Majesty The Queen’s Platinum Jubilee begin, we...
Learn more

From Coronations to Crown Jewels: c2c uncovers royal gems for the Platinum Jubilee

c2c is celebrating Her Majesty The Queen’s Platinum Jubilee weekend from 2-5 June with a special map to showcase the...
Learn more

Kids get smart for half term: c2c's 'Kids for £2' offer now on child Smartcard

c2c is encouraging families to order a child Smartcard in time to benefit from its ‘Kids for £2’ offer this...
Learn more

Timetable change 15 May

On May 15 there will be some changes to the timetable due to the introduction of London Overground services to...
Learn more

Ticket Offices: Overnight works 26/27 April

Between 21:00hrs on 26 April until approximately 06:00hrs on 27 April, c2c will be carrying out critical upgrade work to...
Learn more

Emergency engineering works: Sunday 24 April from 8pm

Owing to defective points in the East Ham area, Network Rail will need to carry out emergency engineering works from...
Learn more

The Great British Rail Sale with c2c

Nothing connects you to the people, places and things you love like rail. But we don't want you to take...
Learn more

Incident Report - Ticket Offices; Inability to Sell Tickets

Over the last week, malicious action targeted at one of the suppliers to our ticketing system has meant c2c station...
Learn more

Ticket retailing issue

An ongoing issue with our ticketing system means customers are unable to purchase tickets from the station ticket office. While...
Learn more

Engineering works Saturday 19 and Sunday 20 March

Saturday 19 March There will be a full line closure with no c2c services on any route until at least...
Learn more

Chance for customers to have their say!

We’re giving customers the opportunity to have their say on how our innovation fund is going to be spent.  We...
Learn more

Personalised, real-time messaging service for c2c passengers

c2c passengers can now access customised travel information for each door-to-door journey through the new c2c Rail Updates service. The...
Learn more

c2c announces appointment of new MD Rob Mullen

Train operator Trenitalia c2c is delighted to announce the appointment of Rob Mullen as Managing Director, following the departure of...
Learn more

London underground strike 1 and 3 March

A London Underground strike is planned on all tube lines on Tuesday March 1 and Thursday March 3. Wednesday March...
Learn more

National fare increase

As part of the Government's national policy for ticket price changes, rail fares, nationally, will increase by 3.8% on 1...
Learn more

Incident Review: Storm Eunice and Franklin

We are very sorry for the delays and cancellations to your journey between Friday 18 and Monday 21 February. The...
Learn more

Monday 21 February: PM services reinstated

The following trains have been reinstated and will now run today: 16:12 Southend Central-Fenchurch Stree 16:48 Shoeburyness-Fenchurch Street 16:57 Fenchurch...
Learn more

Service cancellations: Monday 21 February

We are expecting high winds on Monday 21 February due to Storm Franklin, which will cause unplanned delays and cancellations...
Learn more

Passengers name c2c as Britain's best rail service

c2c passengers are the most satisfied commuters in the country, according to the latest research from independent watchdog Transport Focus....
Learn more

Ticket pricing incident 10 February

Due to a systems problem, some fares had been displayed in the c2c ticketing system incorrectly. We are pleased to...
Learn more

Engineering work on Saturday 5 and Sunday 6 February

This weekend there is major engineering work on the c2c line. This will allow us to make important progress with...
Learn more

Reduced timetable from Monday 17 January

Updated: Wednesday 26 January Since Monday 17 January we have been operating a reduced weekday timetable. This has enabled us...
Learn more

West Horndon platform improvements

On Monday 20 December we started a programme of extensive platform repair works at West Horndon station. This includes a...
Learn more

c2c passengers can now buy the cheapest weekend tickets on a Smartcard for first time

Customers can now buy the cheapest weekend tickets on a c2c Smartcard for the first time - saving time and...
Learn more

Customer Information Pledges

Please note that this information refers to a commitment made in 2022 and may not accurately represent current information as...
Learn more

c2c trainee driver following in her father’s footsteps

c2c is celebrating the success of its current Street to Seat driver training programme with one trainee following in her...
Learn more

Timetable changes from 12th December

From Sunday 12 December we will be making a handful of minor changes to our regular timetable. You can find...
Learn more

Christmas and New Year timetable alterations 2021

This Christmas and New Year there will be a number of changes to our usual timetable. A summary of services...
Learn more

Local schoolchildren help c2c commemorate Remembrance Sunday

c2c will be offering free travel for service personnel on Remembrance Sunday and is also commemorating the event with a...
Learn more

60th anniversary of greener electric trains on c2c route

Local train operator c2c is celebrating the 60th anniversary of the introduction of electric trains on its route, providing a...
Learn more

c2c promotes green travel during COP26

With the eyes of the world on COP26, we have been telling our own green story here at c2c for...
Learn more

Help us improve our pink ticket machines

Would you normally describe yourself as someone who regularly take c2c trains and buys a ticket from one of our...
Learn more

Engineering work - Autumn 2021

Our colleagues at Network Rail are undertaking an extensive long-term engineering project to upgrade the overhead power lines on our...
Learn more

Free travel for marathon runners on c2c this Sunday

c2c is again offering free travel for all runners taking part in this Sunday's London Marathon. If you are taking...
Learn more

c2c timetable from September

From Monday 6 September 2021 we will resume operating our Recovery Timetable, first introduced in April. This provides 85% of...
Learn more

c2c launches special new Mini Break ticket for staycationers

We are excited to announce we have launched a new money-saving Mini Break ticket for customers planning a long weekend...
Learn more

Smartcard outages

Page last updated: 06/08/21 Over the coming months the Rail Delivery Group (RDG) will be upgrading the Smartcard retailing system...
Learn more

c2c provides extra information to help commuters find the quietest trains

c2c is helping commuters to find the quietest trains by providing more information online. For the first time, our new...
Learn more

Hare sculpture hops onboard c2c train for official unveiling

We welcomed a very unusual visitor onboard one of our trains yesterday in the form of a giant hare sculpture....
Learn more

c2c launches new Accessible Travel Policy

c2c has released its new commitment to making the railway more accessible to everyone and improve disabled and elderly customers’...
Learn more

Our flexible tickets are changing

We have introduced the new national Flexi Season ticket as of 21 June 2021, valid for travel from 28 June....
Learn more

Travelling to school

If your kids are travelling to school again, it's important that they follow the government advice and remember the Hands,...
Learn more

Barking goes back to the future

Thanks to the Railway Heritage Trust, this April we are beginning work to restore the front of Barking station to...
Learn more

HRH Prince Philip, The Duke of Edinburgh

Following the sad news that HRH Prince Philip has passed away, our thoughts and condolences are with HM The Queen...
Learn more

New recovery timetable as of 12 April

We have introduced a new recovery timetable on c2c as of 12 April, following the Government’s confirmation that lockdown restrictions...
Learn more

Disabled people have say on local rail services at inaugural meeting

Six disabled rail users who will help shape the future of rail services on the c2c and Greater Anglia routes...
Learn more

£50 for your thoughts? We want to hear from you

The last couple of years have seen a lot of changes in the way we travel, and as a c2c...
Learn more

Rail fares changing 1 March

Rail fares in the UK will be changing from 1 March 2021. Ticket prices on c2c will increase by 2.6%,...
Learn more

Oyster cards and products will soon no longer be available from c2c ticket offices

Over the summer we will be ending Oyster card purchases and top ups at our ticket office windows. We will update...
Learn more

c2c and Greater Anglia invite customers to join new Accessibility Panel

c2c and Greater Anglia have joined forces to give local people who have lived experience of disability the chance to...
Learn more

New feature on c2c app to revolutionise ticket buying process

c2c has launched a brand new app feature, which allows customers to load tickets directly onto their Smartcard so they...
Learn more

c2c celebrates its local community heroes

South Essex train operator c2c has recognised the efforts its community has made during the coronavirus crisis with a Local...
Learn more

c2c provides advice to help returning commuters travel with confidence

c2c is providing commuters with a “travel with confidence” checklist as more people are expected to resume travelling by rail....
Learn more

c2c urges returning school pupils to follow travel code of conduct

c2c is urging parents to ensure their children follow its Code of Conduct for travelling onboard trains when schools and colleges...
Learn more

c2c launches face covering exemption badge

Today we have launched a new exemption badge for customers who are unable to wear face coverings. People with conditions...
Learn more

c2c launches new Train Travel app to help customers travel easily and safely

c2c has launched its new Train Travel app, allowing users to compare and buy train tickets for travel across the...
Learn more

Safer Travel Pledge

The health and wellbeing of our passengers and staff is our top priority. If you are travelling, we want to...
Learn more

Trenitalia c2c announces retirement of Julian Drury and appointment of Ben Ackroyd

Trenitalia c2c today announces that current Managing Director Julian Drury will retire in September after 40 years in the rail...
Learn more

Covid-19 Survey

In response to Coronavirus and the government’s guidance on essential journeys only, train companies are running reduced services. Are you...
Learn more

How to estimate your refund due to Coronavirus

Learn more

International Women’s Day: Questions with our Women in Rail

This International Women’s Day we wanted to pause and reflect on what it’s like for women working in the rail...
Learn more

Incident Review - Friday 14 February

Dear customer, We are very sorry for the delays that you faced to your commute this morning. This was the...
Learn more

Chance for customers to have their say on c2c green fund

We're giving customers the opportunity to have their say on how our fund for environmental issues is spent over the...
Learn more

Award-winning c2c takes two more prizes for punctuality

c2c has won another top industry award and been named by commuters as London’s most punctual train service. More of...
Learn more

Brew Monday

The third Monday in January is said to be the most depressing day of the year. To bring some cheer to...
Learn more

It’s Annual Season ticket renewal time - buy online

Beat the queues. Get your next season ticket online on Smartcard and collect Loyalty Points, Auto Delay Repay and more....
Learn more

c2c fares in 2020

From 2 January 2020, rail ticket prices change across the country. This year c2c's fares are changing by 2.55% on...
Learn more

Free travel for service personnel and veterans on Remembrance Sunday

c2c is offering free travel to service personnel and veterans on Remembrance Sunday and commemorating the day with a special train...
Learn more

Winner of City to Coast photo competition announced

Back in July and August, we asked locals to share photos of their favourite view along the c2c line. We...
Learn more

Five things we learned from the Essex Wildlife Trust

Last week c2c met with the Essex Wildlife Trust’s Living Landscape Coordinator, John More, to discuss how the disused land...
Learn more

Ticket office consultation - FAQs

Here are answers to some of the common questions we have been asked about our consultation on proposed changes to...
Learn more

c2c consultation on ticket office opening hours

Please note this consultation is now closed. We will publish an update with final details before any changes come into...
Learn more

50% discount on off-peak travel as part of c2c's 'go green' initiatives

c2c is running its very first ‘Go Green’ next week to help raise awareness around climate change and to share our...
Learn more

City to Coast Shortlisted Photos Announced

We've announced the shortlisted entries to our City to Coast photo competition! We're delighted to share six lovely views of...
Learn more

Tell us about how you get to your stations

We want to know about the journey you make to and from your c2c train station whether you're travelling from...
Learn more

Calling all paper Annual Season ticket holders!

Do you buy a paper Annual Season ticket from a c2c station? If you have purchased a paper annual season...
Learn more

c2c Customer and Community Innovation Fund

c2c's new Customer and Community Innovation Fund is open for nominations. The fund is intended for schemes which benefit passengers...
Learn more

Refurbishment works to start at Upminster and Chafford Hundred stations

c2c will be starting an upgrade of Upminster and Chafford Hundred stations planned to commence in June. At Upminster, the four-month project...
Learn more

Community group launch rail safety book with c2c and British Transport Police

Children from Southend community group Turning Tides joined Trenitalia-owned train operator c2c and British Transport Police (BTP) on Saturday to...
Learn more

Sunflower lanyard scheme helps c2c passengers with hidden disabilities

We have recently introduced new sunflower lanyards for passengers who have a hidden condition or disability. The lanyard scheme enables...
Learn more

Anglo-Saxon burial site found in Southend

The Sovereign of Southend Some unlikely news has recently come out from our beloved Southend-on-Sea, that a royal burial site...
Learn more

c2c tops toughest-ever punctuality league table

Local train operator Trenitalia c2c has been named the UK’s best train operator under the toughest-ever punctuality measures used by...
Learn more

'Station of the future' design unveiled

Congratulations to local Friars school pupil Logan who has won our ‘Shoebury Station of the future’ competition. The design competition,...
Learn more

Latest ADR payments

Dear Automatic Delay Repay user, We’re really sorry, but we had a few teething problems with our new website over...
Learn more

Stanford-le-Hope station redevelopment

Thurrock Council and c2c have started a joint redevelopment of Stanford-le-Hope station. Work on demolishing the existing 1960s ticket office...
Learn more

c2c records best punctuality performance for almost four years

Last month we recorded our best punctuality results since autumn 2015, newly-published figures show. 97.7% of c2c trains arrived on...
Learn more

c2c submits planning application to transform Barking station

c2c has submitted a planning application for a multi-million pound scheme to transform Barking station, delivering substantial benefits for both...
Learn more

Investing in your stations

At c2c we are investing over £17m in your stations over the next three years. These projects will improve the...
Learn more

Happy Birthday Shoeburyness station!

The Mayor and Mayoress of Southend paid a visit to Shoeburyness this morning to help the station celebrate its 135th...
Learn more

Onboard art experience created for c2c passengers

Art in an App: A Stitch Outside Time The artist and musician Mark Fell has created a brand new way...
Learn more

New passenger facilities opened at Upminster station

Passengers at Upminster are benefitting from an £800,000 refurbishment of the station that opened today. The Platform 1 ticket office...
Learn more

Remembering the War Dog school at Shoeburyness

You’ve probably heard of 'War Horse' the famous West End play, but the military also used dogs in the Great War and a...
Learn more

c2c commemorates local railwaymen of the First World War

We have commemorated the forthcoming centenary of Armistice Day by naming a train after the 88 local railwaymen who died...
Learn more

Trenitalia c2c wins top UK rail award

Trenitalia c2c has been named the best train operator in the country at the annual National Transport Awards, the rail...
Learn more

c2c cuts travel cost for kids at weekends

Our popular ‘Kids for £2’ train tickets are now available on weekends as well as the school holidays all year...
Learn more

Resolving disruption caused by sunlight

What is the issue? Our train drivers must ensure the platform is clear and it is safe for the train...
Learn more

c2c passengers get new opportunity to save on their weekly commuting costs

Customers who switch to using the c2c Smartcard instead of traditional paper tickets are being offered 15% back when they...
Learn more

Improving performance on your railway

We have a joint performance plan with Network Rail, which includes a number of initiatives designed to improve your journey,...
Learn more

New research shows economic benefit of rail links for Southend tourism

British seaside towns like Southend receive an annual economic boost worth £2bn nationally thanks to easy access for tourists and...
Learn more

Train reliability and onboard air-conditioning update

c2c and our train maintenance supplier Bombardier have agreed a new joint programme of investment to improve the reliability and...
Learn more

Bumper summer of school travel on c2c

A record number of school groups visited Southend on summer school trips using c2c this year. The number of visitors...
Learn more

Royal Opera House showcases student artwork at Purfleet station

We have teamed up with The Royal Opera House to showcase the talents of students at Purfleet station. The winning...
Learn more

Student artwork brightens up station subway

Local art students have brightened up the subway at Southend Central station for passengers thanks to a joint initiative between...
Learn more

We've adpoted the Sparksafe Electrical license to practice

We've become the first company in England to adopt the Sparksafe Electrical Licence to Practice management system. The unique system,...
Learn more

Gender Pay Report 2017-2018

Trenitalia c2c Gender Pay Report Please read our Gender Pay Report for 2017-2018 which outlines: 1. Gender Pay Gap - Mean...
Learn more

New compensation scheme gives c2c passengers the UK's best deal for rail delays

Trenitalia UK train operator c2c today launches a new scheme that gives passengers improved compensation for delays and cancellations to...
Learn more

Rail passengers name c2c as London's best commuter service

Nine out of ten c2c customers are happy with their train service, making them the most satisfied of all London...
Learn more

c2c signs major deal for brand-new British trains

Local passengers will benefit from thousands of extra seats within the next four years thanks to a £100m+ deal for...
Learn more

New platform boards help c2c customers to find their seat

The new Customer Information Screens display a digital graphic of each train before it arrives, showing how full each individual...
Learn more

c2c sponsors major artwork at Chalkwell rail station

An impressive new artwork commissioned by Essex and East London train operator c2c is now on view to the public...
Learn more

c2c wins top innovation award in the rail industry

Essex and East London train operator c2c has won the rail industry’s top award for innovation after launching the UK’s...
Learn more

Trenitalia completes the acquisition of c2c

The purchase of c2c marks the first step in Trenitalia’s plan for expansion into the British market Trenitalia, the passenger...
Learn more